Easyfastpos - Exchange a Sale

Exchange a Sale - POS Sales Screen

When a customer returns an item to exchange for another, you are doing two transactions: return the item and sale of another.

To search the sales transaction, customer must provide the receipt or the name and date/time of the sale.
Click the 'return and exchange the sale' button, this will direct you to the screen ‘return and exchange’.
You can search the sales by reference, customer name and product barcode.
You can filter the sales by start date and end date.
While you search for sales by reference, list of reference appear over there.
Then click the reference which you need.
The sale will retrieved and placed in 'Return and Exchange' screen.
Next, click 'exchange' button, it shows pop up window.
While exchange the sale, you may exchange either whole order or some items.
Make a changes in the sale and click 'submit' button.
The sale is returned successfully, returned item amount is displayed in the sales screen.
Exchange the item for a replacement.
If the customer has exchanged an item for one with a higher price, you will need to charge the customer extra. This amount will be listed in the payable amount field.
If the customer has exchanged an item for one with a lower price, then refund the balance amount to the customer. This amount will be listed in the payable amount field.
Click ‘pay’ button, The payment window is open.
Finally complete the payment process.