Return a Sale - POS Sales Screen

Return a Sale

While return the product, you may perform a return on fully paid sales and partially paid sales.

To process a return sale, follow the steps below:

• To search the sales transaction, customer must provide the receipt or the name and date/time of the sale.
• Click the 'return and exchange the sale' button, this will direct you to the screen ‘return and exchange’.
• You can search the sales by reference, customer name and product barcode.
• You can filter the sales by start date and end date.
• While you search for sales by reference, list of reference appear over there.
• Then click the reference which you need.
• The sale will retrieved and placed in 'return and exchange' screen.
• Next, click 'return' button, it shows pop up window.
• While return the sale, you may return either whole order or some items.
• Make a changes in the sale and click 'submit' button.
• The sale is returned successfully.